Policy on lost items
Each year, we receive a large number of lost items that are stored in our offices. If you have lost an item in one of our vehicles, please contact us at 450-661-7140 (Laval) or 514-328-1111 (Montreal).
You should:
- Give an accurate description of your object
- Give the date your object was lost
- Give your name and phone number
Please note that we will only contact you if your item is found or if additional information is required.
If the object is identified
- We will contact you
- You will have 14 days to pick up your item at our offices located at 1325 Montée Masson, Laval, H7E 4P2.
- After this time, we will dispose of the object.
If the object is brought back at the office
- We will contact you
- You will have 14 days to pick up your item at our offices located at 1325 Montée Masson, Laval, H7E 4P2.
- After this time, we will dispose of the object.
Unrecovered or unclaimed items
Since we receive a large amount of lost items every year, all unrecovered or unclaimed items will be donated to non-profit organizations.
